Have you wanted to have a manned control room but don’t have the staff or infrastructure? Do you want your mobile operatives to be managed effectively? Do you have lone workers that need monitoring?
RSG365 Communications can offer a virtual control room solution to your company, giving communications and dispatch functionality, enabling calls to be answered, jobs inputted into the system and resources to be dispatched and managed effectively.
Our fully managed remote solution helps you maintain your normal service delivery, offering full dispatch and control function without worrying about expensive infrastructure, premises or staff.
Utilising the RSG365 Net platform enables us to effective manage jobs and resources with full reporting capability. All resources will be tracked within RSG365 Net as well as RSG365 Trak ensuring workers are safe and security of assets in maintained.
You and your managers will be given access to a customisable statistics screen to enable you to monitor and track KPIs and performance.
Whether your operation runs in office hours or is a 24 hour service our virtual control room can scale with you.
RSG365 utilises a secure push-to-talk over cellular (PoC) ensuring all communications between the control and the mobile units remain private.
Mobile resources will utilise mobile data terminals, allowing dispatch to send job information direct to the resource, reducing the risk of incorrect information being passed verbally. The MDT also allows mobile resources to update their status, enabling accurate recording of times.
Contact us today to discuss your requirements.